01 Mar 2010

PAETEC Communications “Turns Up” iScoutNetwork to Improve Network Resiliency

Blog, Case Studies Comments Off

The Challenge

PAETEC, a national service provider of telecommunications and IT services, wanted to enhance the security of its service provider infrastructure and managed security services while improving the overall security posture of their organization.

Additionally, PAETEC recognized that bots and malware pose a significant threat to its business customers and wanted to take proactive measures in reducing the surface area of risk their customers would face.

These problems, if not resolved, could dramatically affect their service quality to legitimate customers as well as the enterprise-wide risk impact of malevolent traffic being sent across its networks.  To address these concerns, PAETEC required a solution that could be deployed immediately with no downtime for personnel or infrastructure, scalable for their increased growth as well as integrated within existing network security infrastructure without extra staff or costly software or hardware.

The Solution

Analyzing PAETEC’s challenges, DigitalStakeout identified that a critical mechanism for thwarting potentially risky customers was needed within the service provider’s customer acquisition process.  DigitalStakeout deployed iScoutNetwork which now enables PAETEC to evaluate potential risk of an incoming customer by evaluating their prior network reputation.

PAETEC also utilizes DigitalStakeout’s iScoutNetwork on an ongoing basis to bolster adherence to their Acceptable Use Policy, which ultimately provides exceptional network resilience for their customers along with the capability to recognize and mitigate threats traversing their network.

Most importantly, with network availability and security representing a valuable cornerstone to their service offerings, PAETEC has enriched their competitive advantage by extending exceptional SLA assurance to their customers.  As a result of DigitalStakeout “watching the watchers,” PAETEC’s customers enjoy a significant increase in defense from cyber threats.

About PAETEC

PAETEC (NASDAQ: PAET) is personalizing business communications for medium and large businesses, enterprise organizations and institutions across the United States. PAETEC offers a comprehensive suite of IP, voice, data, and Internet services, as well as enterprise communications management software, network security solutions, CPE, and managed services. For more information, visit www.paetec.com.

Comments are closed.